Final disappoint came when I was mistreated by a manager called Steve (short gentle man with glasses) and was physically pushed (or better to say assaulted if I might say so) by its security guard multiple times on my last visit all because I fell asleep while sitting on the sofa for a short period after losing a lot of money and while waiting for one of friends who I met in Casino to finish his game.

But to my disappointment it did happen again over and over. Horrible customer service, absolute unprofessional behaviour from all hierarchy from aweful security guard to management, I even found myself complaining about unprofessional conduct of two of its managers (a man and a woman who were actually couple in real life) to general manager and general manager, Richard Phillips assured me it will not happen again. Mainly the reason I kept comming back to this casino was its location, I live in the heart of Cardiff city centre literally one minute walk from this casino. This is the worst casino I have ever been and I have been in many casinos round the world. I was a good tipper and occasionally quite a high stake player. If you are in need of refreshment then you will find plenty of food and drink at the bar and restaurant (both located inside the club) and you will the quality is pretty good along with some daily offers.I have been going to this so called casino every now and then for a few years. There is a ‘bingo garden’ with a smoking shelter, on-site cash machine and full disabled access inside. The club sports and brand new gaming zone that has been recently modernised and boasts some of the best arcade and slot machines on the market. There is car parking available for up to 100 cars which also includes disabled and family parking spaces. If you are travelling to Gala Fishpools by bus then you can take bus numbers 17, 443 and A3 and stop right opposite the club at the Channon’s Hill stop. If you want plenty to do in the local area you will find an array of cafes, bars and restaurants as you head up to the main Fishponds and Greater Fishponds area along with an array of supermarkets nearby including Aldi, Lidl and Morrisons. With plenty of on-site parking and good public transport links, there is no excuse to stay away from this top-class facility. Situated just off the A432 Fishponds Road, this purpose-built Gala Bingo is one of Bristol’s premier entertainment complexes. This page will be archived for historical purposes and some details may no longer be accurate.

You can click here to see the latest Buzz Bingo times, prices and offers. Gala Bingo Fishponds has been rebranded as Buzz Bingo.

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